Interlibrary Loan is a free service, giving access to library materials (both academic and public) that our library consortium doesn’t own. Materials ordered on interlibrary loan through this library must also be picked up and returned at L.E. Phillips Memorial Public Library. Checkout periods are usually similar to those of our library. A realistic response time is two to three weeks, but it can be anywhere from one to six weeks, depending on the availability of the item.  

Due to time and staffing constraints, the L.E. Phillips Memorial Public Library limits the number of interlibrary loan requests that a customer may receive to one hundred (100) per year. The limit refers to the number of items that come in and are "ready for pickup." There are times when a request is submitted and the library is unable to obtain that item for various reasons. These requests do not count towards the limit of 100.

Remember, this limit is for interlibrary loan items only, not items received from one of the MORE libraries.

You can request your own Interlibrary loan items through WISCAT.

Discover and request items in the collections of over 1,200 Wisconsin libraries. You may have the items sent to this library provided that you follow these guidelines:

• Customers who want to initiate their own interlibrary loan requests must complete a training session given by a Reference Services staff member
• This service is only available to Eau Claire County residents with valid library cards
• Customers need to check our online catalog first and may not order anything that is listed in the catalog including items that are for library use only
• Customers are limited to ten requests per week
  
  Renewing Interlibrary Loan Material
  To check on the possibility of a renewal, call the Holds and Resource Sharing office at 715-839-3877 weekdays between 9am and 3 pm at least two days before the due date.

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